Headshot of Grainger Chairman & CEO DG Macpherson

At Grainger, our purpose is to keep the world working. The significant health, economic and social challenges facing humanity in 2020 have made Grainger’s 25,300 global team members even more resolute to fulfill that purpose.

We responded quickly to the COVID-19 pandemic to ensure the safety of our team members as well as the stability of our customers. Team member and customer health is our top priority, and we have business continuity plans following guidance from the Centers for Disease Control, the Public Health Agency of Canada and the World Health Organization. As an essential business, we continue to direct our support to hospitals, first responders and many others on the front lines. I’m proud of the work we’re doing to keep people safe.

When marches, protests and demonstrations began in response to civil injustice, we were declarative in our belief that diversity, inclusion and acceptance of our differences makes us stronger. We cannot—and will not—tolerate racism, discrimination, prejudice or violence. We will support and include all people. Always.

While the pandemic and civil unrest will forever be linked to 2020, accountability is our bridge to the future.

In the pages that follow, you will see that we are reporting our SASB and TCFD disclosures, creating greater transparency and accountability on our environmental, social and governance (ESG) initiatives. As Matt Fortin explains in his Executive Sponsor letter, we have set science-based targets for our operational greenhouse gas emissions, which makes us even more accountable to helping create a healthier planet for all of us.

From a community perspective, we continue to partner with the American Red Cross, donating more than $19 million in cash and product to the organization since 2001.

We also maintain our commitment to education through our skilled trades scholarship program, Tools for Tomorrow, and we partner with organizations such as 1871 and Chicago Innovation to advance STEM education to minorities and underserved communities.

This year, we also donated 1.7 million masks to the Children’s First Fund to help ensure all students, faculty and staff affiliated with Chicago Public Schools can return to the classroom with the appropriate face coverings. In addition, we donated to Chicago Neighborhood Initiatives, a nonprofit organization that provides assistance to small and minority-owned businesses impacted by the pandemic and looting as a result of civil unrest in Chicago.

We are accountable to each other and have a responsibility to create greater opportunity and equity in all we do. I am proud of how we serve our communities and look forward to continuing to evolve our approach to have an even stronger impact.

Although the future comes with many questions, I look at the path forward with optimism. We know what it takes to be better and are committed to taking action.

I hope those who read this report will see how Grainger is both keeping the world working and working to help make the world a better place for all.

D.G. Macpherson
Chairman of the Board and Chief Executive Officer